Information we collect
When you submit a booking or inquiry form, we may collect your name, phone number, email address, event date, event location, occasion details, selected services, number of people, preferred time slot, and message. If you contact us through WhatsApp, Instagram, phone, or other channels, we may receive the information you choose to share there.
How we use information
We use submitted information to respond to inquiries, confirm availability, prepare quotes, manage booking requests, coordinate doorstep services, understand service requirements, and improve the website experience.
Sharing information
We do not sell personal information. Information may be shared only when needed to provide services, comply with legal requirements, prevent misuse, or use trusted tools for hosting, communication, form handling, database storage, or website operations.
Third-party tools
This website may connect with third-party services such as WordPress for blog content, WhatsApp for communication, Instagram for social links, hosting providers, and database or form services. Your use of those services may also be covered by their own privacy policies.
Cookies and technical data
The website or its hosting provider may process basic technical information such as device type, browser, pages visited, approximate location, and IP address for security, performance, analytics, and troubleshooting.
Data retention
We keep inquiry and booking information only as long as needed for communication, service coordination, business records, dispute handling, or legal obligations. You can contact us to request correction or deletion of your information where applicable.
Security
Reasonable steps are taken to protect submitted information, but no website or internet transmission can be guaranteed completely secure. Please avoid sending highly sensitive personal, medical, or financial information through website forms.
Children's privacy
This website is intended for clients and event decision-makers. If a minor's information is shared for a service, it should be provided by a parent, guardian, or responsible adult.
Updates to this policy
This policy may be updated from time to time. The latest version published on this page will explain how information is handled.